TLI's Mike Johnson Reacts to Ongoing Debate Around MNsure 2016 Call Center Problems | Technological Leadership Institute

A year after Minnesota's health insurance exchange launched open enrollment in November 2016, it remains unclear whether the problems MNsure's call center experienced were due to hacking. The Star Tribune investigates and Mike Johnson, director of graduate studies for the M.S. in Security Technologies program, argues the possibility is likely.

Mike Johnson, James J. Renier Chair in the Management of Security Technologies